Frequently asked questions

Is online training an approved way to receive CPR or First Aid certification?

Yes. Online training is now an approved method of CPR and First Aid certification. We have successfully certified thousands of students online. We have certified nurses, physicians, chiropractors, dentists, dental assistants, teachers, physical therapists, personal trainers, foster parents, coaches, home health aides, industrial workers, and many others.

What training organization is your accreditation through?

American Health Association training is based on the most recent internationally accepted guidelines established by ILCOR, the International Liaison Committee on Resuscitation. The training meets or exceeds the 2020 ECC Guidelines and is based on the Consensus Conference on Cardiopulmonary Resuscitation and Emergency Cardiovascular Care Science.  Our instructional staff has more than 30 years of combined educational experience and our curriculum was developed by licensed physicians, paramedics, and nurses.  The curriculum is continually reviewed and provides the most up to date information.

American Health Association curriculum is equivalent and based on the same guidelines taught by the American Red Cross, American Heart Association®, Heart and Stroke Foundation of Canada, and Canada OH&S.

American Health Association training is compliant with OSHA regulation 1910.1030(g)(2).

*certification requirements can vary by state/province and you are encouraged to check your local requirements.

Will my employer/organization accept your certification?

Over 99% of individuals completing our training have had their employers/organizations accept our certification! SimpleCPR has been widely recognized as a valid form of certification by many academic institutions, healthcare facilities, commercial firms, and other employers throughout the U.S. and Canada, as well as Federal, State, and Local Government Agencies. SimpleCPR training programs are no less valid than training provided by the American Red Cross or American Heart Association®. 

What kind of certification card will I receive once I have completed my training?

Cards issued are from the American Health Association.  American Health Association certification is internationally recognized and accepted in all 50 states and Canada, Puerto Rico, US Virgin Islands, and many other countries worldwide.

After completion can I print my actual certification card?

Yes. After completing your training course you will be able to immediately print your full-color certification card.

How do I enroll and purchase online training?

On the Home page of our website, you will see the courses we offer. Find the course you need and click on the “Buy It” button to register and pay for that course. Fill out the registration information and make your payment using any major credit/debit card.

What happens after I enroll?

Immediately after enrolling you will be directed to your course login area. Once there, you can view your personal information along with your course information. You can begin your training course immediately. Each course has multiple sections of training. Once you have completed all sections, you can immediately print your full-color certification card.

Is the exam hard?

No. The exam is not difficult. Thousands of students have already taken our online training and successfully passed all of our online courses.

What if I don't pass the exam?

No problem! You can take the exam as many times as you need until you successfully pass.

What types of payment do you accept?

We accept ALL major credit cards including Mastercard, VISA, Discover, and American Express.  We also accept any bank debit card as long as it has either the Visa or Mastercard logo on it.

Is it safe for me to use my credit card on your website?

We take online security and privacy VERY seriously. Our website has the industry’s best security features, including a 256-Bit Encrypted Secure Server that prevents even us from seeing your full credit card information. View our Privacy Policy to ensure our commitment to protecting your personal information.

How does the money-back guarantee work?

We will issue a full refund (for any reason) within 14 days of your original course purchase.

How do I enroll 2 or more people?

Change the quantity in your shopping cart to the number of courses that you would like to purchase. During the registration process provide the primary person's information. After you have enrolled and paid you will proceed to your account area where you can add the other member's names.

If you purchase 5 or more courses you will then be recognized as a group. Groups receive a $5.00 discount per course. During group registration, one individual needs to register as the “Group Administrator.” Once the group is registered, the Group Administrator will log in to the group account and add the other members to the group. Learn More About Groups

How long does the training take?

Each course length is different and can take 30-90 minutes to complete. On our Home page find the course you need and click on the “Learn More” button to find out the exact length of that course.

Can I stop and start my training course?

Yes. You will be able to log in and out of your training course as often as you like.

How long is the certification good for?

All certification courses are good for 2 years.

How long do I have to complete the training course?

You have 3 months from your registration date to complete your training.

Do I receive a course textbook when taking an online course?

No. From the date of your registration, you will have access to your training course for 2 years. You can review the online course material as often as you like during that period.

Do the training courses qualify for continuing education?

Although we do not offer an actual continuing education certificate, our training does qualify for CE credits with many organizations. Our CPR courses qualify for 2 hours of CE and our First Aid is also good for 2 hours. Most organizations only require a copy of your certification card to meet their CE requirement.